Terms and Conditions
Effective Date: Jan 4, 2025
Welcome to Foursoak.com. By using our website foursoak.com and purchasing furniture, home decor and related products from us, you agree to the following terms and conditions (“Terms”). Please read these Terms carefully before using the Site. If you do not agree to these Terms, you should not access or use the Site.
1. General Terms
1.1 Eligibility: To use this Site, you must be at least 18 years old and have the legal capacity to enter into binding contracts. By using the Site, you confirm that you meet these criteria.
1.2 Account Creation: To make a purchase, you may be required to create an account. You agree to provide accurate and complete information when registering for an account and to keep your account details up to date. You are responsible for maintaining the confidentiality of your login credentials.
1.3 Modification of Terms: We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will take effect immediately upon publication. Your continued use of the Site after changes have been posted constitutes your acceptance of the modified Terms.
1.4 Prohibited Activities: You agree not to engage in any activities that:
- Violate applicable laws or regulations.
- Infringe on our intellectual property rights.
- Disrupt the Site or interfere with the use of the Site by other users.
2. Product Information and Availability
2.1 Product Descriptions: We aim to provide accurate product descriptions, including images, pricing, dimensions, and specifications. However, we do not guarantee the accuracy, completeness, or reliability of the information on the Site.
2.2 Product Availability: Product availability is subject to change, and we reserve the right to limit the quantity of Products available for purchase. If a product is out of stock or discontinued, we will notify you as soon as possible.
2.3 Color and Appearance: Due to differences in monitor settings and lighting, the color of the Products displayed on your screen may not perfectly match the actual color of the Products.
3. Orders and Payment
3.1 Order Process: To place an order, you must add the Products to your shopping cart, provide the necessary billing and shipping information, and complete the checkout process. By placing an order, you agree to purchase the Products at the listed prices, including any applicable taxes and shipping fees. When you place an order on our Site, you are offering to purchase the Products in accordance with these Terms.
3.2 Pricing: Prices for Products on the Site are listed in US Dollars ($) and include applicable taxes, unless otherwise stated. Shipping and handling fees are included in price for most items, however in special circumstances additional fees may be added and will be disclosed in the product details page.
3.2 Payment: We accept payments through various methods, such as credit cards, debit cards, and other payment services available on the Site. You agree to provide accurate payment information, and you authorize us to charge your payment method for the total amount of the order, including any additional fees.
3.3 Order Confirmation: After placing an order, you will receive an order confirmation email. Please note that this email is only an acknowledgment of receipt of your order and does not constitute acceptance of the order. We reserve the right to accept or reject your order at our discretion.
3.4 Cancellations: You may cancel your order within 24hrs of placing it. After this period, cancellations may not be accepted. If the order has already been shipped, you may be subject to return policies.
4. Shipping and Delivery
4.1 Shipping: We offer shipping services for delivering Products to the address you provide. Delivery times vary depending on the shipping method, location, and availability of Products. We are not responsible for delays caused by third-party shipping services.
4.2 Shipping Address: You are responsible for providing accurate and complete shipping information. We are not liable for delays or errors caused by incorrect or incomplete shipping addresses.
4.3 Delivery Issues: You are responsible for ensuring the accuracy of the shipping address. If your Product is delivered to the wrong address due to inaccurate information provided, you may incur additional charges.
4.4 Order Tracking: You will receive a tracking number once your order has shipped, which allows you to track the status of your delivery.
4.4 Damaged or Missing Products: If your order arrives damaged or you are missing items, please contact us immediately (within 3 days) of receiving your order.
5. Returns and Refunds
5.1 Return Policy: We accept returns of Products in accordance with our Return Policy. Products must be returned in their original condition, including packaging, within 7 days of receipt.
5.2 Refunds: Refunds will be processed once the returned Product is received and inspected. Refunds will be issued to the original payment method, minus any applicable restocking or shipping fees.
5.3 Exceptions: Some items may not be eligible for return, such as custom-made, clearance items or final sale Products. Please refer to our Return Policy for full details.
6. Intellectual Property
6.1 Ownership: All content on the Site, including text, images, logos, graphics, and designs, is the property of Foursoak or its licensors and is protected by copyright and intellectual property laws.
6.2 Use of Content: You may not reproduce, modify, distribute, or otherwise use any content from the Site without prior written consent from us.
7. Privacy and Data Protection
7.1 Privacy Policy: Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your data as described in the Privacy Policy.
7.2 Data Security: We implement reasonable security measures to protect your personal and payment information. However, we cannot guarantee that unauthorized third parties will never be able to bypass our security measures.
8. Limitation of Liability
8.1 No Warranty: The Site and all Products are provided “as is” without any warranties, express or implied. We do not warrant that the Site will be error-free, uninterrupted, or free of harmful components.
8.2 Limitation of Liability: To the fullest extent permitted by law, Foursoak will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of Products.
9. Dispute Resolution
9.1 Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration in Sioux Falls, South Dakota, USA, and you agree to waive any right to a jury trial.
10. Modifications to the Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated effective date. By continuing to use the Site after such changes, you agree to be bound by the updated Terms.
11. Contact Information
If you have any questions about these Terms or need assistance, please contact us at:
Foursoak